The following TERMS AND CONDITIONS apply to all the users of www.beardycurls.co.nz website and to all purchases of product (s) from beardycurls.co.nz. Reference to "beardycurls", "we" "us" or "our" in these terms and conditions is considered reference to beardcurls as the legal entity operating the beardycurls.co.nz. Your access to and use of the Site, including your orders and purchases of Product (s) through the Site, is overseen by these terms and conditions. By browsing and using this website you agree to the terms and conditions of our store. If you do not agree to be bound by these Terms, you should stop using the website immediately.

COVID [Special Mention]

Covid and/or pandemic related issues can cause delays outside of our control and cannot be held responsible should they occur. 


All our prices stated in this website are New Zealand Dollar based and GST inclusive; it does not include the shipping cost as it will vary depending on the destination.

We reserve the right to change any prices on our website at any time without notice.

We have the right to correct all errors and slips (clerical, computational or such) in any advertising, invoice or acknowledgement. 

We will not be held responsible or liable for any inaccurate, incomplete, or out-of-date information on our website.

If you purchase a product for an incorrect price or with incorrect information, we reserve the right to cancel your order (regardless of whether you have made payment). Should this occur, we will refund the amount paid by you in relation to the cancelled order.


When placing an order with us using this website you acknowledge that you are 18 years or over. 

Should we suffer any losses by an underage we reserve the right to compensate from the care-givers or guardians of the person whom placed the order with us.

You will not use any false identities or identities and must provide us with your full legal name and current details. 


This website is based in New Zealand, we only deliver products within New Zealand only and do not ship internationally.


All deliveries will be provided with a tracking number through email once your order is dispatched. You will be able to view the statues of your delivery online.


All our products come with a 3 months warranty under the Consumer Guarantees Act 1993. However If you buy the product for business purposes, the warranties in the Consumer Guarantees Act 1993 shall not apply in respect of those products.

Damage of your product

We do not cover any Damage to the product after 24 hours of receiving the item.( NOTE that we can check our courier system to tell us when you received it) it is your job to check your order as soon as you receive it to make sure that it is correct and in prefect conditions. 

If you break or Damage your key/ Plaque after this time, we will not cover any of the cost. 
We Can not 'Fix' a key that has been broken.
We can offer a replacement key for half the price of what you paid for the key itself, Note this will take 3 weeks 

Product Arrived Damage

If you receive your order & it is damaged in anyway, Take photos of the box, and the damage part of the product asap and send these to us, we will get started on replacing this asap if we need to. 
This must be done within 24 hours of receiving your product 


If you receive a faulty product or an item is damaged upon arrival (within 12 hours) , please contact us immediately on ask@beardycurls.co.nz so that we can ensure that we meet our obligations to you under the Consumer Guarantees Act 1993.

Once the payment is cleared and your order is submitted and a design has been sent, your order cannot be cancelled or refunded due to a “change of mind” after the purchase.
Once you have signed off on your design & we have started the build process  , you can not cancel or change your order. 
Changes to design will result in extra charge to complete a new design and remaking of the order. 
Cancelling your order will default in the full amount of your order. (This means you will not get a refund of any of the money paid for your order.)

If you still wish to cancel your order, we will stop making your order and you will not received this either way. 

If the product is found to be faulty, we may replace the faulty goods if the product cannot be repaired, exchanged for a same or similar item. If we decide the item should be returned to us, we will advise the arrangements for this.

If the items returned to us as faulty are found to be in full working order upon testing, you will be liable for any extra shipping costs incurred. 

Please be aware refunds will be processed via the method of payment and delays should be expected during this process.

Cancellation of orders 

if for any reason you or we decide to cancel your order, there is a $50 cancellations fee for most orders. 

if you have ordered vai after pay or layby then there will be an additional fee to cover the charge for the order. this will be worked out when we get to that stage

If you choice to Cancel your order after your design has been complete The refunded amount will be up to the designer & BC team

returning of your money, 

this will be refunded to the account you have made the payment by,
if you have made payment by any of our 3rd party providers then your refund will be returned to your account with them.   

this will take up-to 14 working days from the date you have cancel your order. 


Payment will be processed when we have received all relevant information required for processing to be completed. The processing of payment for orders placed on a weekend or a Public holiday will not process until the next working day.

Beardycurls.co.nz only accepts payment from most major creditcards. All the prices stated on its website are based on New Zealand Dollar and G.S.T Inclusive.

We also have 3rd party payment options available

- Laybuy = https://www.laybuy.com/nz/

- Afterpay = https://www.afterpay.com/en-NZ/index


The contents of this website are the copyright of Beardycurls.co.nz and Beardycurls Ltd. You may use this web site only for your personal and non-commercial purposes. You may not use or copy for any commercial purpose.


Material contained on this web site is protected by copyright. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site 

The use of the website material is at your own risk. We are not responsible for any consequences arising from the use of information contained on this website. The products processes contained in this web site may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions. Registered trademarks and logos must not be used or modified in any way without obtaining our prior written consent.

Beardycurls.co.nz takes reasonable care to ensure that all facts and information provided in this website are accurate and reasonable, neither we nor any of our employees, to the fullest extent permitted by law, will be responsible for errors or misstatements or be liable whether in contract, tort (including negligence) or otherwise for any loss or damage caused (whether direct, indirect, consequential, special, or loss of profits).


Beardycurls.co.nz uses satisfactory 3rd party services to encrypt your personal details when using this website. We take no responsibility in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide to this website.


BeardyCurls is the owner of the copyright and other intellectual property rights in the material contained on our Website. Any use of the materials on this Website, including reproduction for any purposes, modification, distribution, or republication, without prior written permission of Beardycurls is strictly prohibited.

 All images and photographs on the Website may not be copied, reproduced or edited in any form without prior written (including email) approval from Beardycurls

All intellectual property on our Website, including without limitation, the text, graphics and all copyright works (including all copyright and design rights in our Products) is owned by Beardycurls. 


All Designs, Designed by Beardycurls are the property of Beardycurls. This will include any designs from scratch or copied from a Photo supplied by the customer/ business or organisation 

Any PDF/ design flies supplied by the customer/ business or organisation are property of the customer
/ business or organisation and you have given Beardycurls the right you use your design to create your order. 

Beardycurls has the right to share any and all design we create. Beardycurls has the right to not share the design file with the customer
/ business or organisation after product has been made.

Incase of the customer/ business or organisation requesting to have the design designed by Beardycurls handed over, deleted or not to be shared the design with anyone else beside the original customer/ business or organisation. Beardycurls has the right to withhold the design from all parties , sell the design to the original customer/ business or organisation and Delete the design upon request of the original customer/ business or organisation. 

 Leadtime/turn around times

Our lead times are stated in every listing, if it is our standard 6 week leadtime, please note that this may change in regards to your order and when you need it by?
As we book by Date, this means if your due date is longer then the 6 weeks standard turn around time then we may push your order back to suite our design and making time. 
If you have any question about this please get in touch with us. 

Express fee lead time

When choosing the express option, please be very clear about the date you need your order by, once confirmed this can not change. 

Note that we will set your order for that due date we have spoken about and there can be no changes to it as we book by date.