ShippingNZ POST & COURIER POST are tasked with collecting your orders and delivering them to you.
The following shipping rates apply;
- Keys & Plaques
- North Island (NZ) $25
- South Island (NZ) $30
- Australia (Coming Soon)
All shipping costs include postage, packaging and will require a signature on delivery unless otherwise stated by yourself.
Our aim is dispatch orders aligned with the date requested in your order. Due to the nature of bespoke pieces, custom orders inevitably take longer and you'll need to refer to product information for specific details. We will email you should there be any signification delays with your order.
Lead-time & Express Option
- NZ ORDERS
- Standard (6-8 Weeks)
- Our standard lead time is 6-8 weeks from the date of purchase and only once payment is received in full,
Note If the completion date (Date reflected in your order) is beyond the 6-8 weeks lead time, your orders position is at our discretion as we require flexibility to accommodate "express" and "super" orders which have priority. Note that this does not impact the requested due date as this is our target date. Any queries, please connect with us here.
- Express (4 weeks)
- Express offers priority to the effect of completion of works in 4 weeks or less. Note that this option is void if outside of current lead times (Noted in the black bar above) or if the date requested is less than the 4 week timeframe offered in this option. This option excludes international orders,
- Super (2 weeks)
- Super offers priority to the effect of completion of works in 2 weeks or less. Note that this option is void if outside of current lead times (Noted in the black bar above) or if the date requested is less than the 4 week timeframe offered in this option. This option excludes international orders
- AUSTRALIA ORDERS
- Standard (3 Months+)
- Note that Express and Super options do not apply to international orders.
NOTE: The express options are not faster shipping options. It is a priority service offered to complete your order within a specified timeframe (as above).
Shipping Time Frames
- NZ - Shipping on all NZ orders are classed "overnight" however the noted timeframe for this options is 1-3 days. Note these are general timeframes and can change without notice.
- AUS - Coming Soon
- Shipping is completed by 3rd party vendors (NZ POST & COURIER POST) We have no control or responsibility over their service.