Shipping, Express and Due date
Turn-Around & Shipping Information
Production Lead Times
• Standard Lead Time (6-8 Weeks):
Our standard production time is 6-8 weeks from the date of purchase, commencing once full payment is received. Please note, if your requested completion date extends beyond this period, we may adjust your order’s position to accommodate “Express” and “Super” orders, which are prioritized. This adjustment will not affect your requested due date. For any queries, please contact us.
• Express Options:
• Express (4 Weeks):
Suitable for orders needed within 4-6 weeks.
• Super (2 Weeks):
For orders required within 2 weeks.
• Extreme (5 Working Days):
For urgent orders needed within 5 working days.
Please ensure you clearly specify your required date when selecting an express option, as changes cannot be made once confirmed.
Order Due Dates
While we strive to meet your specified due date, please understand this is the target date for dispatch, not before.
Our shipping days are Wednesdays and Thursdays each week. If your order’s due date falls mid-week, it will still be shipped on one of these days, as we schedule shipments weekly, not by specific dates.
For example, if you select a Tuesday due date, we aim to deliver it by the Friday of that week.
We recommend ordering well ahead of time and allowing at least one extra week for delivery.
If you have any questions, please email us at ask@beardycurls.co.nz.
Shipping Information
• Within New Zealand
• Shipping Cost: $50 (includes postage, packaging, and requires a signature on delivery unless otherwise stated).
• Delivery Times:
• North Island: 1-3 working days after the due date.
• Rural, Northland, & South Island: 2-5 working days after the due date.
• Australia:
• Shipping Cost: $140 (Express option; we cover a portion of the cost to reduce the expense).
• Delivery Time: 6-8 days after your selected due date.
• International (USA):
• Shipping Cost: $200 (Express option).
• Delivery Time: 8-12 days after your selected due date.
Please note, we do not offer pick-up options. All orders are packaged uniformly, with the key and stand packed together in the same box.
Packaging
All orders are packed consistently, with the key and stand included in the same box.
Additional Notes
Our goal is to dispatch orders in alignment with the date requested in your order.
Due to the bespoke nature of our pieces, custom orders may require additional time. Specific details can be found in the product information. We will notify you via email should there be any significant delays with your order.